Quantum Data

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Request a RMA Number

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RMA Request

Request a Return Material Authorization number (RMA number) before returning any item to Quantum Data. After submitting this RMA request, we will send an RMA number and our shipping address to the email address you provide.

* indicates required field

Contact information

First name *

Last name *

Company *

Telephone *

E-mail *

Fax

Product information

Model part number*
(example: 00-00281)

Quantum Data serial number *

Return reason *

Calibration (price and availability)

Include calibration data (price and availability)

Repair (price and availability)

Problem description (diagnostic steps taken; steps to duplicate problem):

Evaluation only (price)

Return (demo or evaluation complete)

Other
For upgrades, specify upgrade option here.

Billing

Purchase order number*

PO is required for billable services. To provide PO, click here to determine amount, then fax PO to 847-888-2802. PO must specify Net 30 days for payment terms.

Billing address*

Provide complete address to avoid processing delay.

Return shipping

Address to which we should send serviced product *

Copy billing address

Shipping method
(Shipping cost policy)

UPS Ground to USA (free for warranty repairs), or
UPS Worldwide Express to outside USA (free for warranty repairs)

For faster delivery, at your expense, choose one of the following shipping options, and provide your account number:

Carrier*

Account*