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Personnel Administration
Employment Classifications
Employment Policies
Standards of Conduct
The task of handling personnel records and related personnel
administration functions at Quantum Data has been assigned
to the Human Resource Manager. Questions regarding insurance,
wages, and interpretation of policies may be directed to the
Human Resource Manager.
Your Personnel File
Keeping your personnel file up-to-date can be
important to you with regard to pay, deductions, benefits
and other matters. If you have a change in any of the following
items, please be sure to notify your manager or the Human
Resource Manager as soon as possible:
- Legal name
- Home address
- Home telephone number
- Person to call in case of emergency
- Number of dependents
- Marital status
- Change of beneficiary
- Driving record or status of driver's license, if you
operate any Quantum Data vehicles
- Military or draft status
- Exemptions on your W-4 tax form
Coverage or benefits that you and your family
may receive under Quantum Data's benefits package could
be negatively affected if the information in your personnel
file is incorrect.
Since Quantum Data refers to your personnel file when we
need to make decisions in connection with promotions, transfers,
layoffs and recalls, it's to your benefit to be sure your
personnel file includes information about completion of
educational or training courses, outside civic activities,
and areas of interest and skills that may not be part of
your current position here.
You may see information which is kept in your own personnel
file if you wish, and you may request and receive copies
of all documents you have signed. Please ask your manager
to make arrangements for you with the Human Resource Manager.
Full-Time
Employees
At the time you are hired, you are classified
as either full-time, part-time or temporary and are also
told whether you qualify for overtime pay. Unless otherwise
specified, the benefits described in this Manual apply only
to full-time employees. All other policies described in
this Manual and communicated by Quantum Data apply to all
employees, with the exception of certain wage, salary and
time off limitations applying only to "non-exempt"
(see the definition that follows) employees. If you are
unsure of which job classification your position fits into,
please ask your manager.
An employee who has successfully completed the Introductory
Period (see the Employment Policies section for definition)
of employment and who works an average of thirty eight and
one quarter (38.25) hours per week is considered a full-time
employee.
If you were a full-time employee and were laid off, you
will be considered a full-time employee upon return to work,
provided that you were not on layoff for longer than one
(1) year.
If you were a full-time employee and have been on an approved
leave of absence, upon return you will be considered a full-time
employee, provided you return to work as agreed in the provisions
of your leave.
Part-Time
Employees
An employee who works less than a regular thirty
eight and one quarter (38.25) hour work week is considered
a part-time employee. If you are a part-time employee, please
understand that you are not eligible for benefits described
in this Manual, except as granted on occasion, or to the
extent required by provision of state and federal laws.
Temporary Employees
From time to time, Quantum Data may hire employees
for specific periods of time or for the completion of a
specific project. An employee hired under these conditions
will be considered a temporary employee. The job assignment,
work schedule and duration of the position will be determined
on an individual basis.
Normally, a temporary position will not exceed six (6) months
in duration, unless specifically extended by a written agreement.
Summer employees are considered temporary employees.
If you are a temporary employee, please understand that
you are not eligible for benefits described in this Manual,
except as granted on occasion, or to the extent required
by provision of state and federal laws. Those temporary
employees classified as "non-exempt" (see the
definition that follows) who work more than eight (8) hours
in one day and more than forty (40) hours during any work
week will receive overtime pay.
"Non-Exempt"
and "Exempt" Employees
At the time you are hired, all employees are
classified as either "exempt" or "non-exempt."
This is necessary because, by law, employees in certain
types of jobs are entitled to overtime pay for hours worked
in excess of eight (8) hours per day or forty hours (40)
per work week. These employees are referred to as "non-exempt"
in this Manual. This means that they are not exempt from
(and therefore should receive) overtime pay.
Exempt employees are managers, executives, managers, professional
staff, technical staff, outside sales representatives, officers,
directors, owners and others whose duties and responsibilities
allow them to be "exempt" from overtime pay provisions
as provided by the Federal Fair Labor Standards Act (FLSA)
and any applicable state laws. If you are an exempt employee,
you will be advised that you are in this classification
at the time you are hired, transferred or promoted.
Whether you are a new hire or a former employee returning
to Quantum Data, you may feel a little strange in your new
surroundings. This is a normal feeling and is expected. Your
fellow employees, especially your manager, want to help you
get off to a good start. Feel free to ask them for help concerning
anything you don't understand.
One of the first things you should do is carefully read this
Manual. It is designed to answer many of your questions about
the practices and policies of Quantum Data, what you can expect
from Quantum Data, and what Quantum Data expects from you.
Anniversary Date
The first day you report to work is your "official"
anniversary date. Your anniversary date is used to compute
various conditions and benefits described in this Manual.
Ability Tests
If you have a disability which will affect your
ability to take such a test, it is important that you advise
a Company representative of this so that a reasonable accommodation
can be arranged. Requested accommodations may include accessible
testing sites, modified testing conditions, and accessible
testing formats. Quantum Data reserves the right to require
medical documentation concerning the need for the accommodation.
At Will Employment
All employment and compensation with Quantum
Data is "at will" which means that your employment
can be terminated with or without cause, and with or without
notice, at any time, at the option of either Quantum Data
or yourself, except as otherwise provided by law.
Business Hours
Our regular operating hours are 8 A.M. to 5:30
P.M. Monday through Friday, with alternating Friday's off.
Your particular hours of work, scheduling of your lunch
period and determining your Team for your Friday off will
be determined and assigned by your manager or department
head. You are required to take a one (1) hour unpaid lunch
period daily. Please understand that you may not "work
through lunch" in order to arrive late or to leave
early or to work extra time.
Confidential
Information
As an employee of Quantum Data, you have access
to personal and confidential information. All Quantum Data
business must be kept strictly confidential. You may be
required to sign a Confidential Information Agreement to
this effect.
Customer
Relations
The success of Quantum Data depends upon the
quality of the relationships between Quantum Data, our employees,
our customers, our suppliers and the general public. Our
customers' impression of Quantum Data and their interest
and willingness to purchase from us is greatly formed by
the people who serve them. In a sense, regardless of your
position, you are Quantum Data's ambassador. The more goodwill
you promote, the more our customers will respect and appreciate
you, Quantum Data and Quantum Data's products and services.
Here are several things you can do to help give customers
a good impression of Quantum Data:
- Act competently and deal with customers in a courteous
and respectful manner.
- Communicate pleasantly and respectfully with other
employees at all times.
- Follow up on orders and questions promptly, provide
businesslike replies to inquiries and requests, and
perform all duties in an orderly manner.
- Take great pride in your work and enjoy doing your
very best.
These are the building blocks for your and Quantum
Data's continued success. Thank you for adding your support.
Equal Employment
Opportunity
Quantum Data will provide equal employment opportunity without
regard to race, color, sex, age, disability, religion, national
origin, marital status, sexual orientation, ancestry, political
belief or activity, or status as a veteran.
The policy applies to all areas of employment, including
recruitment, hiring, training and development, promotion,
transfer, termination, layoff, compensation benefits, social
and recreational programs, and all other conditions and
privileges of employment in accordance with applicable federal,
state, and local laws.
It is the policy of Quantum Data to comply with all the
relevant and applicable provisions of the Americans with
Disabilities Act (ADA). Quantum Data will not discriminate
against any qualified employee or job applicant with respect
to any terms, privileges, or conditions of employment because
of a person's physical or mental disability. Quantum Data
also will make reasonable accommodation wherever necessary
for all employees or applicants with disabilities, provided
that the individual is otherwise qualified to safely perform
the duties and assignments connected with the job and provided
that any accommodations made do not require significant
difficulty or expense.
Equal employment opportunity notices are posted on appropriate
employee bulletin boards as required by law. The notices
summarize the rights of employees to equal opportunity in
employment and lists the names and addresses of the various
government agencies that may be contacted in the event that
any person believes he or she has been discriminated against.
Management is primarily responsible for seeing that Quantum
Data's equal employment opportunity policies are implemented,
but all members of the staff share in the responsibility
for assuring that by their personal actions the policies
are effective and apply uniformly to everyone.
Any employees, including managers, involved in discriminatory
practices will be subject to discharge.
Note: Throughout this Employee Manual,
masculine pronouns such as he, his, or him shall be construed
so as to include both sexes.
Former Employees
Depending on the circumstances, Quantum Data
may consider a former employee for re -employment. Such
applicants are subject to Quantum Data's usual pre-employment
procedures. To be considered, an applicant must have been
in good standing at the time of their previous termination
of employment with Quantum Data and must have provided at
least two weeks advance notice of their intention to terminate
their employment with Quantum Data.
Reinstatement of Benefits (Bridging)
In the event you return to work for Quantum Data, regardless
of the length of your previous employment and length of
time since you terminated your employment with Quantum
Data, your benefits shall accrue as if you were a new/first-time
Quantum Data employee.
Harassment
Policy
Quantum Data intends to provide a work environment
that is pleasant, healthful, comfortable, and free from
intimidation, hostility or other offenses which might interfere
with work performance. Harassment of any sort - verbal,
physical, visual - will not be tolerated.
What Is Harassment?
Harassment can take many forms. It may be, but is not
limited to: words, signs, jokes, pranks, intimidation,
physical contact, or violence. Harassment is not necessarily
sexual in nature.
Sexually harassing conduct may include unwelcome sexual
advances, requests for sexual favors, or any other verbal
or physical contact of a sexual nature that prevents an
individual from effectively performing the duties of their
position or creates an intimidating, hostile or offensive
working environment, or when such conduct is made a condition
of employment or compensation, either implicitly or explicitly.
Responsibility
All Quantum Data employees, and particularly managers,
have a responsibility for keeping our work environment
free of harassment. Any employee who becomes aware of
an incident of harassment, whether by witnessing the incident
or being told of it, must report it to their immediate
manager or any management representative with whom they
feel comfortable. When management becomes aware that harassment
might exist, it is obligated by law to take prompt and
appropriate action, whether or not the victim wants the
company to do so.
Reporting
Any incidents of harassment must be immediately reported
to a manager or other management representative. Appropriate
investigation and disciplinary action will be taken. All
reports will be promptly investigated with due regard
for the privacy of everyone involved. Any employee found
to have harassed a fellow employee or subordinate will
be subject to severe disciplinary action or possible discharge.
Quantum Data will also take any additional action necessary
to appropriately remedy the situation. No adverse employment
action will be taken for any employee making a good faith
report of alleged harassment.
Quantum Data accepts no liability for harassment of one
employee by another employee. The individual who makes
unwelcome advances, threatens or in any way harasses another
employee is personally liable for such actions and their
consequences. Quantum Data will not provide legal, financial
or any other assistance to an individual accused of harassment
if a legal complaint is filed.
Health
Examinations
Quantum Data reserves the right to require an
employee to participate in a health examination to determine
the employee's fitness to perform his/her essential job
functions. All such health exams shall be paid for by the
company.
How You
Were Selected
We carefully select our employees through written
application, personal interview and reference checks. After
all available information was carefully considered and evaluated,
you were selected to become a member of our team.
This careful selection process helps Quantum Data to find
and employ people who are concerned with their own personal
success and the success of Quantum Data; people who want
to do a job well and who can carry on their work with skill
and ability; and people who are comfortable with Quantum
Data and who can work well with our team.
Introductory
Period
Your first ninety (90) days of employment at
Quantum Data are considered an Introductory Period, and
during that period you will not accrue benefits described
in this Manual unless otherwise required by law. This Introductory
Period will be a time for getting to know your fellow employees,
your manager and the tasks involved in your job position,
as well as becoming familiar with Quantum Data's products
and services. Your manager will work closely with you to
help you understand the needs and processes of your job.
This Introductory Period is a try-out time for both you,
as an employee, and Quantum Data, as an employer. During
this Introductory Period, Quantum Data will evaluate your
suitability for employment, and you can evaluate Quantum
Data as well. At any time during this first ninety (90)
days, you may resign without any detriment to your record.
If, during this period, your work habits, attitude, attendance
or performance do not measure up to our standards, we may
release you. If you take approved time off in excess of
five workdays during the Introductory Period, the Introductory
Period may be extended by that length of time.
At the end of the Introductory Period, your manager will
discuss your job performance with you. This review will
be much the same as the normal job performance review that
is held for regular full-time or part-time employees on
an annual basis. During the course of the discussion, you
are encouraged to give your comments and ideas as well.
Please understand that completion of the Introductory Period
does not guarantee continued employment for any specified
period of time, nor does it require that an employee be
discharged only for "cause."
A former employee who has been rehired after a separation
from Quantum Data of more than one (1) year is considered
an introductory employee during their first ninety (90)
days following rehire.
Knowledge
of Quantum Data
After having learned to competently perform your
own duties, your next step is to familiarize yourself with
other Quantum Data activities. This can prove valuable to
you, our customers and Quantum Data as well. Quantum Data
may provide additional "cross-training."
Knowledge of the services and products of Quantum Data will
help you avoid the "I don't know" syndrome. Our
customers' confidence in you increases as you are able to
answer their basic questions. However, please don't pretend
you know the answer or try to guess the answer when you
are uncertain. If you are unsure of the correct information,
refer the inquiry to your manager, or to a person more qualified
to respond.
Non-Compete
Agreement
Certain new employees, such as outside/field
salespeople and others, may be required to sign a Non-Compete
Agreement prepared by our attorneys as a condition of employment.
Outside Employment
What you do on your free time is your own business.
However, if you are employed by Quantum Data in a full-time
position, Quantum Data will expect that your position here
is your primary employment. Any outside activity must not
interfere with your ability to properly perform your job
duties at Quantum Data.
If you are thinking of taking on a second job, it would
be wise to notify your manager immediately. He or she will
thoroughly discuss this opportunity with you to make sure
that it will not interfere with your job at Quantum Data
nor pose a conflict of interest.
Proof of U.S.
Citizenship and / or Right to Work
Federal regulations require that 1) before becoming
employed, all applicants must complete and sign Federal
Form I-9, Employment Eligibility Verification Form; and
2) all applicants who are hired need to present documents
of identity and eligibility to work in the U.S.
Relatives
If you and members of your immediate family are
employed by Quantum Data, one may not supervise the other
nor may they work in the same department. If the employees
are unable to develop a workable solution, the President
of Quantum Data will decide which employee may be transferred
in such situations. For purposes of this section, your immediate
family includes your spouse, your children, your siblings,
your parents, your grandparents, and your spouse's children,
siblings, parents and grandparents.
Should two present employees that work together or supervise
each other enter into a personal, non-work related relationship,
one or both employees may have to be transferred.
Employees working in the Personnel department may not be
related to employees working outside that department.
Salesperson
Agreement
When you are hired in or promoted to the position
of salesperson, you will be asked to sign an agreement that
cites certain terms and conditions regarding your position
as a salesperson. The purpose of this agreement, among other
things, is to clearly establish the terms for commission
payment, territory assignment, etc.
Security
Checks
Quantum Data may exercise its right to inspect
all packages and parcels entering and leaving our premises.
Spouse
Accepts Employment From a Competitor
Should your spouse accept employment with a competitor
firm, Quantum Data reserves the right to terminate your
employment with us.
Spouse
Works For a Competitor
Should your spouse be employed with a competitor
firm, Quantum Data reserves the right not to hire you or
to terminate your employment with us.
Whenever people gather together to achieve goals, some
rules of conduct are needed to help everyone work together
efficiently, effectively, and harmoniously. Some people
have problems with "rules" and "authority
figures," and past experience may have justified these
thoughts and feelings; however, at Quantum Data, we hold
ourselves to a high standard of quality where the rules
and authority figures simply assure that quality is maintained.
By accepting employment with us, you have a responsibility
to Quantum Data and to your fellow employees to adhere to
certain rules of behavior and conduct. The purpose of these
rules is not to restrict your rights, but rather to be certain
that you understand what conduct is expected and necessary.
When each person is aware that he or she can fully depend
upon fellow workers to follow the rules of conduct, then
our organization will be a better place to work for everyone.
Disciplinary
Actions
Unacceptable Activities
Generally speaking, we expect each person to act in a mature
and responsible way at all times. However, to avoid any
possible confusion, some of the more obvious unacceptable
activities are noted below. Your avoidance of these activities
will be to your benefit as well as the benefit of Quantum
Data. If you have any questions concerning any work or safety
rule, or any of the unacceptable activities listed, please
see your manager for an explanation.
Occurrences of any of the following violations, because
of their seriousness, may result in immediate dismissal
without warning:
- Willful violation of any company rule; any deliberate
action that is extreme in nature and is obviously detrimental
to Quantum Data's efforts to operate profitably.
- Willful violation of security or safety rules or failure
to observe safety rules or Quantum Data safety practices;
failure to wear required safety equipment; tampering
with Quantum Data equipment or safety equipment.
- Negligence or any careless action which endangers
the life or safety of another person.
- Being intoxicated or under the influence of controlled
substance drugs while at work; use or possession or
sale of controlled substance drugs in any quantity while
on company premises except medications prescribed by
a physician which do not impair work performance.
- Unauthorized possession of dangerous or illegal firearms,
weapons or explosives on company property or while on
duty.
- Engaging in criminal conduct or acts of violence,
or making threats of violence toward anyone on company
premises or when representing Quantum Data; fighting,
or horse play or provoking a fight on company property,
or negligent damage of property.
- Insubordination or refusing to obey instructions properly
issued by your manager pertaining to your work; refusal
to help out on a special assignment.
- Threatening, intimidating or coercing fellow employees
on or off the premises - at any time, for any purpose.
- Engaging in an act of sabotage; willfully or with
gross negligence causing the destruction or damage
of company property, or the property of fellow employees,
customers, suppliers, or visitors in any manner.
- Theft of company property or the property of fellow
employees; unauthorized possession or removal of any
company property, including documents, from the premises
without prior permission from management; unauthorized
use of company equipment or property for personal reasons;
using company equipment for profit.
- Dishonesty; willful falsification or misrepresentation
on your application for employment or other work records;
lying about sick or personal leave; falsifying reason
for a leave of absence or other data requested by Quantum
Data; alteration of company records or other company
documents.
- Violating the non-disclosure agreement; giving confidential
or proprietary Quantum Data information to competitors
or other organizations or to unauthorized Quantum Data
employees; working for a competing business while a
Quantum Data employee; breach of confidentiality of
personnel information.
- Malicious gossip and/or spreading rumors; engaging
in behavior designed to create discord and lack of harmony;
interfering with another employee on the job; willfully
restricting work output or encouraging others to do
the same.
- Immoral conduct or indecency on company property.
- Conducting a lottery or gambling on company premises.
Occurrences of any of the following activities,
as well as violations of any Quantum Data rules or policies,
may be subject to disciplinary action, including possible
immediate dismissal. This list is not all-inclusive and,
notwithstanding this list, all employees remain employed
"at will."
- Unsatisfactory or careless work; failure to meet production
or quality standards as explained to you by your manager;
mistakes due to carelessness or failure to get necessary
instructions.
- Any act of harassment, sexual, racial or other; telling
sexist or racial-type jokes; making racial or ethnic
slurs.
- Leaving work before the end of a workday or not being
ready to work at the start of a workday without approval
of your manager; stopping work before time specified
for such purposes.
- Sleeping on the job; loitering or loafing during working
hours.
- Excessive use of company telephone for personal calls.
- Smoking on Company premises.
- Creating or contributing to unsanitary conditions.
- Posting, removing or altering notices on any bulletin
board on company property without permission of an officer
of Quantum Data.
- Failure to report an absence or late arrival; excessive
absence or lateness.
- Obscene or abusive language toward any manager, employee
or customer; indifference or rudeness towards a customer
or fellow employee; any disorderly/antagonistic con
duct on company premises.
- Failure to immediately report damage to, or an accident
involving company equipment.
- Soliciting during working hours and/or in working
areas; selling merchandise or collecting funds of any
kind for charities or others without authorization during
business hours, or at a time or place that interferes
with the work of another employee on company premises.
- Failure to maintain a neat and clean appearance in
terms of the standards established by your manager;
any departure from accepted conventional modes of dress
or personal grooming; wearing improper or unsafe clothing.
- Eating food and beverages in undesignated areas.
Unacceptable behavior which does not lead to
immediate dismissal may be dealt with in the following manner:
Discipline
The Discipline Policy applies to all regular employees who
have completed the introductory period.
This policy pertains to matters of conduct as well as the
employee's competence. However, an employee who does not
display satisfactory performance and accomplishment on the
job may be dismissed, in certain cases, without resorting
to the steps set forth in this policy.
Under normal circumstances, managers are expected to follow
the three-step procedure outlined below. There may be particular
situations, however, in which the seriousness of the offense
justifies the omission of one or more of the steps in the
procedure. Likewise, there may be times when the company
may decide to repeat a disciplinary step.
To insure that Quantum Data business is conducted properly
and efficiently, you must conform to certain standards of
attendance, conduct, work performance and other work rules
and regulations.
When a problem in these areas does arise, your manager will
coach and counsel you in mutually
developing an effective solution. If, however, you fail
to respond to coaching or counseling, or an incident occurs
requiring formal discipline, the following procedures occur.
Step One: Oral Reminder
Your manager will meet with you to discuss the problem,
making sure that you understand the nature of the violation
and the expected remedy. The purpose of this conversation
is to remind you of exactly what the rule or performance
expectation is and also remind you that it is your responsibility
to meet that expectation.
You will be informed that the Oral Reminder is the first
step of the discipline procedure. Your manager will fully
document the Oral Reminder, which will remain in effect
for 1 month. Documentation of the incident will remain in
the department file and will not be placed in your permanent
record, unless another disciplinary transaction occurs.
Step Two: Written Reminder
If your performance does not improve within the 1 month
period, or if the you are again in violation of Quantum
Data practices, rules or standards of conduct, your manager,
after reviewing the situation with their manager, will discuss
the problem with you, emphasizing the seriousness of the
problem and the need for you to immediately remedy the problem.
Following the conversation, your manager will write a memo
to you summarizing the discussion. The original memo will
go to you and a copy will be routed to the Human Resources
department. The Human Resources copy of the memo will be
placed in your file.
The Written Reminder will remain in effect for 1 month.
Step Three: Decision-Making Leave
If your performance does not improve within the 1 month
period following a Written Reminder, or if you are again
in violation of Quantum Data practices, rules or standards
of conduct, you will be placed on Decision Making Leave.
The Decision Making Leave is the final step of Quantum Data's
disciplinary system.
Decision Making Leave is a paid, one-day disciplinary suspension.
Employees on Decision Making Leave will spend the following
day away from work deciding whether to correct the immediate
problem and conform to all of the company's practices, rules
and standards of conduct, or to quit and terminate their
employment with Quantum Data.
If your decision following the Decision Making Leave is
to return to work and abide by Quantum Data practices, rules
and standards of conduct, your manager will write a letter
to you explaining your commitment and the consequences of
failing to meet this commitment. You will be required to
sign the letter to acknowledge receipt. A copy of the letter
will be routed to senior managers in your chain of command.
A copy will be placed in your personnel file.
You will be allowed to return to work with the understanding
that if a positive change in behavior does not occur, or
if another disciplinary problem occurs within the next 1
month you will be terminated.
If you are unwilling to make such a commitment, you may
be terminated.
Crisis
Suspension
If you commit any of the actions listed below,
or any other action not specified but similarly serious,
you will be suspended without pay pending the investigation
of the situation. Following the investigation you may be
terminated without any previous disciplinary action having
been taken.
- Theft
- Falsification of Company records
- Failure to follow safety practices
- Conflict of interest
- Threat of, or the act of doing bodily harm
- Willful or negligent destruction of property
- Use and/or possession of intoxicants, drugs or narcotics
- Neglect of duty
- Refusal to perform assigned work or to follow a direct
order
Discipline Deactivation
Step 1 of the procedure (Oral Reminder) will be in effect
for 3 months.
Step 2 (Written Reminder) will be in effect for 6 months.
Step 3 (Decision Making Leave) will be in effect for 9 months.
If no further performance problems occur during the active
period, the discipline procedure will be formally deactivated
at the end of the appropriate time period. Your manager
will initiate a memo advising you of the inactive status
of discipline and, when appropriate, commend you for performance
improvement.
Dismissal
Employment and compensation with Quantum Data
is "at will" in that they can be terminated with
or without cause, and with or without notice, at any time,
at the option of either Quantum Data or yourself, except
as otherwise provided by law.
If your performance is unsatisfactory due to lack of ability,
failure to abide by Quantum Data rules or failure to fulfill
the requirements of your job, you will be notified of the
problem. If satisfactory change does not occur, you may
be dismissed. Some incidents may result in immediate dismissal.
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